Delivering assistance differently
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Claims Management

Claims Management services that are responsive, dependable and cost-effective

Our claims management teams provide an easy-to-use, personal service, while keeping your costs under control. They’re multi-lingual and trained to deliver your brand values to your customers.

Travel

Travel

Travel claims made easy

We handle Travel insurance claims for major travel-based schemes, independent insurers, insurance included in packages from tour and cruise operators, and policies within employee benefits, loyalty or membership programmes.

Our specialist claims handlers deal direct with your customers. They have been chosen for their caring and responsive attitude. They help to make the claims process as quick, easy and free of red tape as they can.

Medical

Medical

Medical claims handled by experts

Our medical claims management team ensures patients and insurers know what they owe, and medical facilities get paid. We take care of billing, filing, updating and processing medical claims that relate to patient diagnoses, treatments and medications.

Many hospitals and medical facilities use our expertise to look after patient records, work with health insurance agencies and issue invoices for medical services.

Our knowledgeable medical claims team are adept at handling customers, insurers and healthcare providers.

Accident and Health

Accident and Health

Uncomplicated Accident and Health claims

Our claims handlers specialise in corporate Personal Accident policies. They understand the challenges that employees face when making a claim.

So they give claimants a personal service, helping to resolve their claim quickly, with the minimum of bureaucracy.

Specialty

Specialty

Specialty claims management

We manage Event insurance claims from customers who could not attend an event due to illness or injury. Our claims handlers understand the problems of cancellation and, like all our handlers, they take responsibility for managing every claim quickly and easily.

Get in touch

We’d welcome the chance to discuss how Intana could design and deliver Assistance and Claims Management services for your company and customers.